On Demand TV is extremely popular in the UK and one service that consumers like to enjoy is Channel 5 On Demand. When I try to reinstall, it gets stuck on 48%, My5 not available on Freeview play over a week now. So frustrating. I’m in plymouth. Press D (blue) for settings. Having the same issue on LG smart tv. JSON Parse error. Please try again later” & “Startup Failed : An error was encountered during startup” Whoops there was an error connecting to the server. Can't login on my FireTV, just get “Something went wrong” message. It will not play anything. I only realised I could press the red button to get the menu up, a day after posting this message. Don’t know if I am crazy but I can’t find the favourites bar on my5. Resetting the TV does work at first - but the problem soon comes back a few days later. The home screen goes blank and I can’t select any action. My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. In Paris, the team investigate a killer who seems to be playing out a complicated ritual. I can’t load the My5 app at all on my TV. Not working in Manchester absolutely fed up with it always going down worse than useless. Think it must be a national thing. Help centre; Solving problems; Video playback issues; Video playback issues ★ Video playback checklist RESOLVED: Live TV Feeds Not Working on Apple TV Available Until: 27 January 2022 I have a Humax DTRT 2000. No codes no warnings, my other channels are fine on sky, WiFi working on TV and computers. My catch up demand has not worked in Norfolk for over three weeks. My5 doing the downloading circle of doom again on Apple TV. It also says to re-tune TV, which i have. If you experience any problems with the My5 player, we recommend that you visit the My5 Help Centre where you will find information and advice, including a list of error codes and what each code means. channel 5 my5.tv Android 4.4.2. Cannot load Robson Green’s first episode . Find out about cookies here. I uninstalled and re-installed the App on the TV but the problem persists…. No change Demand 5 won’t open on smart tv for past week (error message stating ‘there was an error connecting to the server). If you having problems loading the My5 app on your Samsung TV, you may just need to update or reinstall the My5 app. Hi, for the last week or so, I haven’t been able to watch My5 on my Now TV box (white), when I try to watch My5 on demand or My5 app, I have a Troubleshooting Display Issues on your Samsung TV Last Update date : Jan 19. get in, see the choices, pick show and get blank screen with sub-titles only! Thurs 14 sep 1.am. Have been trying to use the my5 on chrome. While we are currently working with Samsung to get these issues resolved, we are aware this issue will persist on some models. (ITVHub,All4,My5) They allow you to select a programme, watch the adverts etc but no content will play Cleared cache, and rebooted the TV as suggested. Can not watch last nights episodes of Blood. It ought not take channel 5 this long to enable viewers a full service! But All 4 nearly always hangs up on the "paid for by advertising" screen when I try to use it. SERVICE ERROR ON MY5 AND MILKSHAKE APPS ON SAMSUNG TV'S; WHAT HAS HAPPENED TO DEMAND 5 ON YOUVIEW? I have the same problem. Sat 25 Nov 2017, Unable to access demand 5 on smart tv or through now tv. It’s not been working for about 4 days at This is the worst customer service that I've ever come across from a TV channel. Help centre; Solving problems; Video playback issues; Video playback issues ★ Video playback checklist RESOLVED: Live TV Feeds Not Working on Apple TV my5 hasnt been working for 2 days on roku express (plays ads and then nothing but black screen) and freesat hdr 1100s (white spinning dots and then black screen). Is Channel 5 not working for you on Saturday January 23, 2021, either on demand or the Channel 5 app login full stop? Bottesford, Scunthorpe. Tried loading several times. Says error AK 1008? Weymouth Dorset, Not working yet again I’m New Milton Hampshire. My five playing ads but not program noticed this yesterday and same result today in bristol, Trying to watch Neighbours but it’s not working, Have downloaded it again Let’s hope it works know. Channel 5 catch up not working on my laptop, any ideas, Emailed humax today cos it not worked for months they are working with my 5 to work on a software update to cure problem, god knows when it will happen, can’t understand why it’s taking so long in this day and age very frustrating. I know for certain that it doesn’t work (properly) on my main LG 4K TV though and It’s a relatively new TV too, so there shouldn’t be any issues at all, all my other TV apps work fine. Proceed to refresh your … Find 'All 4' and click 'Run now'. Same couple adverts keep being shown and buffering throughout. I've worked out the problem. No problems watching it on my laptop though. Can’t get to watch anything on my5 either via app or browser…frustrating. All my TVs are LG Smart TVs but I’ve not tested My5 on all of them. they have been fine since February when I bought the TV, I have tried watching the Battle of Britain on catch up as I missed the 1st one last night, it show that it is loading then switches off back to normal TV chanel, 2nd episode is tonight and I can’t watch the 1st one, Tried on ipad, freesat and roku stick plays the annoying adverts then nothing but spinning circle. (ITVHub,All4,My5) They allow you to select a programme, watch the adverts etc but no content will play Cleared cache, and rebooted the TV as suggested. 2 messages: “Service Error : Content unreachable. Circle goes round for a few minutes, then announces an Error: APP-1001. They develop and maintain the apps, not Now TV. To reset the smart hub, please follow these steps: 1. Scroll to 'Reset' and press. Now getting error CA-4303. They ar3 aware of this problem but now three months if not mor3 nw the line still not fixed can someone advise when it will be using a iPad. I have the same problem - great internet connection and all other Apps are fine. Unrecognized token ‘<')" each and every time I try to run it. new member Joined: Nov '19 Posts: 1. New My5 app not loading any content streams. Exactly the same thing here John. Fecking annoying so it is. No software updates have been installed by me. I don't have tv so rely on catch-up services. Playback failure on Amazon Fire TV devices; All Platforms they suggested: reset the smart hub after update the app and the firmware of the TV. Same on my Samsung tv. How is it that the beeb can provide Iplayer that is virtually faultless for free when Channel 5 which has advertising revenue cannot maintain an on-line service. If my5 knew about this why was there not a warning on the app screen? channel 5 my5.tv Android 4.4.2. Windows 7 on PC. Please try again later. I get the cricket episode displayed but with no image of the video and then a black screen. 3. Are others here able to access My5 online via the webpage or app? Really frustrating. 2021 Please Note: The information on this page is for New Zealand products only . First noticed yesterday (2nd Jan 2020) morning, but I haven’t tried to access My5 for over a week. Error on both platforms. they suggested: reset the smart hub after update the app and the firmware of the TV. Ive deleted and reinstalled – still the same. My5 TV has now been relaunched as 5Select, and is available on Freeview channel 54, Freesat channel 133, Virgin Media channel 152 and Sky channel 153. channel 5 keeps buffering in the programme but plays ads perfectly. I thought it was just me! least, I’m having the same on my Panasonic, been down for a few days. To reset the smart hub, please follow these steps: 1. It doesn’t even show on he menu. Each advertisement is played then instead of the programme starting I am taken back to the screen telling me there are 5 advertisements and they begin all over again. On Wednesday 23rd September 2020 I was catching up with Neighbours & Home & Away without any issues to report until I wanted to watch Wednesdays Episodes. When first noticed ? My5 won’t open on Hitachi smart TV. But it was mon and tues episodes that were affected. 4. VERY FRUSTRATING! Channel 5 websites use cookies. on the subject of Samsung i recently bought a Q70R and after a couple of days trying to get a picture that wasnt devoid of dark detail plus it wouldnt play any dts files as Samsung wont pay … Come on its been days now what’s going on ???? It’s frustrating. Television platforms BT … One of the problems of LG LED TV is that the device turns on and off by itself and what follows is a popping notice that will make the whole atmosphere pathetic. On Panasonic Tx – 24fs500b smart TV I try over and over on retry button but all I get is the whoops message. Then back to no service as has been usual recently. SERVICE ERROR ON MY5 AND MILKSHAKE APPS ON SAMSUNG TV'S; WHAT HAS HAPPENED TO DEMAND 5 ON YOUVIEW? By continuing to browse this site you are agreeing to our use of cookies. Still not working for nearly 3 weeks now !!! Not working two days in a row home and away and neighbours on Samsung and LG tv. I cannot get it load on my Now TV box. I’m having issues for second day in a row for neighbours and home & away. My5 problem. It’s not working as it should though. My5 is not working on my humax FVP-4000T today or yesterday, (Saturday). Not working properly in Eastbourne. Is there a solution or a workaround ? TV will turn on from the remote, but not the cable or satellite box. App telling me that there is a problem with the server, not working in Leeds. Hi David .. yes I’ve tried that and nothing still.. I’ve even gone on the app via now tv box and where it says rate my 5 app.. I’ve clicked on its down and not working.. On my mobile I can log on but I can’t play anything, it just hangs on a white screen with the circle rotating for ever. My5 is failing to load with a SERVICE ERROR on both Safari 13.0.4 and Firefox 71.0 on a MacPro running MacOS 10.13.6. Worked this morning, then when I tried to watch the next episode this started happening? We're aware of a problem with some Samsung TVs and Blu-ray players which can prevent playback of content within the My5 app. Dudley West Midlands, My5 only giving blank screen it went off whilst watching ex32 postcode area. Hard crash restarts my Roku3. No change "We are aware of a problem currently affecting the My5 app on Humax boxes and our Tech Team are looking into the cause of this issue so that they can get it resolved. If you're in the UK, it doesn't work (I'm outside the UK). No new neighbours episodes on My5 on my phone since 23rd Dec. My5 admit there is a problem but seem incapable of fixing it. I’ve tried Google Chrome, Firefox and Microsoft Edge and sometimes I’m taken to the programme selection list Haven’t been able to get On demand for a few days, when I pick a programme, it says’Whoops, something went wrong try again later. So I’m hoping they see it .. only plays advertising not big brother been happening for days using roku device. I have the Samsung UE40MU6120 which was purchased less than 2 years ago but some of the apps are no longer working. Alert: Problems Reported On Demand TV is extremely popular in the UK and one service that consumers like to enjoy is Channel 5 On Demand. We're aware of a problem with some Samsung TVs and Blu-ray players which can prevent playback of content within the My5 app. All my TVs are LG Smart TVs but I’ve not tested My5 on all of them. Nothing after 25 Sept. Can’t watch neighbours or home and away on demand 5 for the past two days, other programs are playing ok though? Our telephone numbers are 020 3580 3600 and 03457 05 05 05.” . Please Help! Channel 5 +1 is available on Freeview channel 44, Freesat channel 128, Virgin Media channel 155 and Sky channel 205. Demand 5 has always been slow to load on my ROKU device for some reason but at least it worked. My 5 hasn’t been working for the past 2 weeks on my Samsung smart tv, My5 isn’t loading on my Humax FVP-5000T here in the South East, Nor me in South East but then My5 hasn;’t worked for a week or so, I’m in Sydney Australia, I keep getting message “can’t connect to iTunes Store”, Not working in edinburgh … Samsung smart tv, Not connecting to humax set top box or on Samsung tablet . iplayer works fine but the other catch up apps don't. West Midlands area. I’m trying to watch Home & away on my5 and it keeps saying Safari cannot open the page because the address is invalid. On smart tv and through now tv. What do you need help with? It worked for us. Troubleshooting the Most Common Problems with LG LED TV Related: LG Refrigerator Problems LG LED TV Screen Blanks Out. when I try and anything it just goes back to the Now TV home page, in the Leicester area, have tried re-booting the box, uninstalling the app and reinstalling it, but nothing works. yes same I watched two things and then it went funny and still not working now god sake! We had the very same problem. Tried usually signing out signing in, resetting everything and still the same. My5 online and Demand 5 catch up services. All other streaming channels are fine and I can access via my NowTV Roku box. Unplugged now box and router, plug router in first and then now box, then hey presto it has started working again, Demand 5 not worked for 5 days.just plays adverts, Cannot get demand 5 on my Sony tv or my now box but can get my 5 on my tablet have Chan 5 changed something. If I try to watch any other programme it pixilates. Same for me. Very frustrating. I wrote Channel 5 and got a generic message back starting with this “Channel 5 welcomes all comments and queries from viewers about its programmes. BBC iplayer and My5 will not Help centre; Service status Service status. Amazon Fire TV Box – said not connecting to server – took ethernet cable out, WIFI only – still says -‘Whoops! Demand 5 Not starting up on Xbox One at all… Sun 6th December 2020. Any ideas on how to resolve the issue? Very annoying!!! East Lothian EH32 postcode. I have a Humax DTRT 2000. Can someone please help? © Channel 5 Broadcasting Ltd. 2020          Terms of Use          Terms & Conditions          Privacy & Cookies          Accessibility, RESOLVED: Live TV Feeds Not Working on Apple TV, RESOLVED: App Crashing On Amazon Fire TV Devices, RESOLVED: Playback Breaking Up On NowTV/Roku Devices, RESOLVED: Live Feed Playback Error On iOS Devices, RESOLVED: Problems with app functionality on iPhones running iOS 14.3, RESOLVED: 404 Error On Some Content On The My5 Website, Problems pairing Samsung TV app with your My5 account, Samsung 2012 TVs - My5 app closing on 21st October. I am trying to use Freeview, only get blank screen or sometimes the circle going round. I am pulling my hair out. I’m wondering where their IT is sourced from? I am in Glasgow. 25 May 2020 cannot load My5 on PC. For some reason it isn’t allowing me to watch these episodes & as of Thursday morning, I still am unable to. Not worked on I pad for the past 2 weeks, dec 17. I can’t play anything on my5, it opens fine but when I click on a programme to play the blue loading symbol just spins around repeatedly, Seems ok on smartphone app but NOT on smart TV. Have to keep going to home screen and then resume play, 5 demand hasn’t worked properly for months just plays adverts. Not working on JVC smart TV. 2. Panasonic OLED FZ802 Channel 5 OD on NowTV has been down for around 24hrs now. • catch up on the Channel 5 shows you may h… Chrome and Edge on laptop. It says i need to be connected to the internet, which i am.

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